Category: internet

downtime

interdubs internet technology

Downtime happens. And it is not pretty. But science can help. And all science starts with data. That is why I monitor how sites like INTERDUBS are availabe to their users. A company that shall remain unnamed was down for four hours this morning, which made me wonder how everybody is doing. I also wanted to play with Google Charts a bit more.

Accumulated downtime since April 2008. Less is better:

Congratulations to Adbeast for being clearly better. I am happy about the second place in this case. It is hard to derive the user experience of outages just based on this one measure. It very well mayb be that the customers of Competitor A – C are also happy with how things are going for them.

In anyway I also feel good in light of thise data about offering 99.999% uptime guarantees with a full months money back.

Update March 2009:
It turned out that I probed a static page for Adbeast. So the praise that I would have loved to give is somewhat unjustified. At this point it is early to tell how the real content pages rank. So far they are much less stable INTERDUBS though. Which is almost a shame: Nobody beliefs a statistic that makes the author of the statistic the clear winner …

how easy was that!

internet linux malware

While trailing the log files this messages showed up:


Jan 12 16:49:13 andreaswacker vsftpd(pam_unix)[20094]: authentication failure; logname= uid=0 euid=0 tty= ruser= rhost=74.141.98.100

turns out some bot/script etc from 74.141.98.100 was trying to find an ftp user with a stupid name. Would have had no luck, but I don’t like my log files to be cluttered. So it turned out that a simple


iptables -I INPUT -s 74.141.98.100 -j DROP

blocks that IP address from now on. Nice. I think I will use that often now. There are lots of misconfigured systems out there. Like that Windows 98 computer in the philipines downloading the same file 5000 times yesterday. Thank you iptables.

I am sure Fios is awesome

internet marketing technology

Just too bad that Verzion isn’t. So I think I could use FiOS. The Verizon website however has a problem with the address that I happen to have. A message then claims that I could call to find out if Fios is available. Calling that number I just go through 5 menus only to be disconnected when the system tries to hand me over to the next station. On the internet that’s called a broken link. I am sure Verizon has spent some money on marketing to make me aware of Fios. They also have spent money to put the actual thing in place. Too bad that they are unable to make a sale since their sales tools just happen to be broken. I guess they need a bail out too pretty soon …

iDidntForget (stupid!)

Apple internet misc

Apple makes awesome products. Since years I spend most of my waking hours on their respective recent laptops. That part works so well. The iPhone is alright. I had better phones that worked much better as a phone. But that might be AT&Ts issue. And it kinda works.

Apples online user management is ridicolous though. I keep lots of passwords to lots of sites. And nowhere do I have the amount of trouble that Apple gives me. It never is clear if their different services share the same credentials. Changing / retrieving it is a nightmare. The whole user experience is just broken. I think that happens if you have one part of your business doing really well: You can afford to be sloppy in another. And I am sure that Steve never has to reset his password. And many people are having trouble managing their passwords. So they will not blame Apple for their broken system. I can, since things work on all other major sites and system for me. But not in Apple Land.

I never was intrigued by .mac and so I skipped looking at MobileMe. Which turned out to be a good thing. I wonder if Apple will be able to turn this around. But looking at their websites and it’s vast collection of broken links and outdated developer documentation I have serious doubts that this will be ever better.

apple on the web

Apple internet misc

No wonder the introduction of “mobileMe” was such a disaster. I, like most people, have registrations with many websites. From pointless things to online banking. Even though there is no official or firm standard for registration on websites certain practises emerged. And overall things work.

With one exception:

Apple.

Their web site registration mechanism for developers is broken. Not by one main outage or problem. More in the million paper cuts kind of way.

* passwords expire
* passwords have odd ‘security’ restrictions. Of course you have to try a password to see that the system complains about something
* loging in to one part of the system does NOT mean that you have access to another, or that you just changed password would be working there.

Apples own website is pretty dismal overall, once you go beyond the home and apple store pages: Broken links clutter the whole thing. Links that go nowhere are an inherent problem of the internet. But having them within a company website is just lame. A million paper cuts. Not fun to repeat each one of them. But the mobileMe disaster did not come not as a surprise.

Other areas of Apple are vastly ahead of the game and the competition. The internet is certainly not one of them.

“BOARD OF BUSINESS COMPLIANCE” scams don’t work while the Internet is there

internet malware

I got an officially looking letter from the “Board of Business complicance” asking $125 ‘due now’. I was about to ask my Tax people about this. But then it turned out that entering it in google already fixes the issue. Just by reading the excerpt made it cleart this is a scam. 30 seconds later I found a concise legal summary about this scam citing California Corporations Code Sec. 1500 600, 9510.

Done. Scam attempt goes in the shredder. The upside is how fast this did go. How effortless scamers can be dwarfed. Still bad that people can be in business ripping people off.

twexus is back

art internet photo

It turns out that Google has fogiven twexus.com for its past sins. The site exists again according to Google. I forgot when the ban started. It was certainly justified back in the day. Long story. Anyway, now it is google-legal again. With a cute little page-rank of 3 even.

In honor of this I bumped the image resolution of its pair play mode up by a notch. Screens got bigger since 2002.

upgrade happy

Apple internet

For the longest time I ran Firefox 1.5. 2.0 had nothing to offer and from what I heard was a real dog. Finally I switched my main browser over to 3.0 and it has been a nice experience. I love those little things. Like asking if you like to save a password AFTER you entered it (and therefor know if it worked or not). While FF3 seems to be worth it I have serious doubts about Safari 3.0. So many things behave now somewhat different. Quirkier. Surprisingly FF3 plays for instance much nicer with Quicktime than Safari 3 in many cases. One would expect the opposite. It might just be that Apple engineers test all sites that they know their boss will visit. Outside of that the importance probably falls off pretty quickly. I am sure that His Steveness thinks that the thing ‘scrolls like butter’. It probably does. For him. I wonder if his switch to MobileMe went well …

worst online user management: APPLE

Apple internet

By far the worst online user management is done by apple. I felt I could use an Airport Express. But I did not feel dealing with Apple’s broken password management yet again. iTunes kinda works most of the time. But their developer connection and online stores are plain pathetic. I am sure it works for Apple employees, and Apple devotees maybe get even a kick out of the interaction with their beloved brand. But I have better things to do. Like buying stuff on Amazon.

adaptive beings

google internet

Nicolas Carr asks Is Google Making Us Stupid.

The question is provocative, the underlying mechanism interesting. His conclusions seem predictive and not very helpful I am afraid. Reading the title I hoped for the wrong article. One that would illuminate and much more interesting question: “How does google change the way we think”. It certainly does. I am amazed how quickly I find myself forgetting things. It was worrying at first. After all I make a living based on the application of knowledge. The foundation of knowledge was being able to remember things. I say was. And -actually- I think it is quiet ok.

The apparent loss of memory was frightening when I observed how I would google for things again and again. The nicest anecdote I mention frequently: Reading my own blog without noticing that I am fixing an issue following a recipe that I wrote myself.

Nowadays I think that my brain just realized that it is a waste of time to compete with the internet and google as it’s access if it comes to all those mundane details that make up my job. Once a decent phone book function comes along (be it as a book or function of the phones software) we quickly forget most numbers we used to be able to remember. Just how it goes.