In a recent computer shuffle I must have missed to deactivate a laptop of mine. I got in touch with Adobe, hoping that they could provide me with the serial numbers of the computers that have the license. They were able to give me numbers. I didn’t get around to try to locate / translate them into a mac serial number: They were so kind to reset the activation count of my license.
This is awesome service. A benefit of using an illegal copy was that one would not have to worry when switching machines. With Adobe having this excellent license policy and support they make it much easier to do the right thing and to buy the software. I will remember this the next time I need to consider software purchases.